(4.7 / 5)2215+ Ratings

Rachel Pally Reviews

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Overall Rating

4.7

5 Reviews

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About Rachel Pally

Rachel Pally offers a range of fashion products that include dresses, jumpsuits, tops, and bottoms. The brand is known for its California-ease inspired styles, offering versatile staples and elevated designs. Their collection caters to a wide range of sizes, from 2 to 22, ensuring inclusivity in fashion. They also feature a maternity-friendly line, accommodating the needs of expectant mothers. Customers can enjoy a significant discount on their purchases with promotional codes, and the website also showcases new arrivals and best sellers, highlighting popular and recent additions to their collection. For customer convenience, the site provides a FAQ section for quick answers to common inquiries, and a customer care email for more personalized support.

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Rachel Pally Customer Reviews (5)

0/5

Vanessa Baer

Verified Buyer

Feb 13, 2023

George Scott

Verified Buyer

Feb 13, 2023

Hessel Cox

Verified Buyer

Feb 8, 2023

Barbara Schaefer

Verified Buyer

Feb 7, 2023

Mary Chumley

Verified Buyer

Feb 7, 2023

Rachel Pally Customer’s Q&A

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Rachel Pally FAQs

About Rachelpally.com Popular Products and Services?

Rachel Pally's website showcases a variety of popular products including the Otis Wrap Top, which is featured prominently. The brand's best sellers often include classic jersey items, reflecting Rachel Pally's favorites. The new arrivals section is regularly updated with dresses, tops, bottoms, and jumpsuits that embody the brand's signature California-ease and versatile staples designed for sizes ranging from 2 to 22. Additionally, the site offers a ceramics collection by Rachel Pally, adding a unique touch to the brand's offerings.

Rachelpally.com Return Policy?

Rachel Pally's return policy allows customers to request a refund within 30 days of purchase. The items must be unwashed, unworn, unused, and in their original condition with receipt and tags attached. Merchandise received after 30 days may be accepted at the company's discretion for an online store credit. As for the shipping policy, Rachel Pally offers free FedEx Ground shipping on orders within the U.S., with delivery expected in 5-7 business days. Expedited shipping options are available at additional costs, including FedEx 2 Day and FedEx Standard Overnight shipping. International shipping is also available, and customers are responsible for any import duties and taxes incurred. The shipping fees vary depending on the number of items and the shipping method chosen.

Does Rachel Pally offer exchanges for different colors or styles?

They only offer exchanges for different sizes of the item. They do not offer exchanges for a different color or style at this time.

Can I change the shipping address after the order has shipped?

It's usually not possible, but if it is, there will be a $25 fee assessed.

Can I cancel my Rachel Pally order?

You can email them at email@rachelpally.com to request a cancellation. However, their system is designed to fulfill orders quickly, so they cannot cancel an order once it has entered the shipping process.

Does Rachel Pally ship on weekends or holidays?

Rachel Pally packages do not ship or arrive on weekends or holidays. Any order placed after 12:00 PM PST on Fridays will not ship out until the following Monday, regardless of ship choice.